Programme & Project Support Office Overview

Audience

This class would benefit:

• Staff working in a Programme or Project Support Office
• Staff planning to join a Programme or Project Support Office
• Project or Programme junior staff who need to understand how to work with the Project and Support Office.

Prerequisites

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Duration

1 day.

Course Objectives

This course is aimed at SFIA level 2 and 3 for Programme and Project Support Office in terms of its intellectual content. The course is based on a one day course with exercises to enable participants to relate the workshop content to their own situation and devise a realistic action plan for applying ideas in the course to their own personal development plans.

On completion delegates will:

• Understand the key components of Project and Programme Support Office activities and services.
• Understand how these services support Programmes and Projects in an organisation.
• Be able to see the bigger picture in providing services to improve Programme and Project support.

Course Content

Programme & Project Support environment
· Purpose of the Programme and Project Support Office
· Project and Programme Governance
· Project and Programme Processes
· Supporting Projects and Programmes with services

Support Activities and Services
· Maintaining Programme and Project information – Configuration management, Change control
· Planning – preparing plans and identifying resources and budget needs
· Monitoring and Control – tracking and reporting progress and exceptions, Earned Value Management
· Supporting Programme and Project Governance – assurance and reviews.
· Collecting performance data and metrics – benefits, business KPIs, project and programme metrics, creating reports.

Action Planning
· Personal Development plan impact