21 Sep, 2017
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Audience

This course is perfect for IT managers looking to tap into the unused potential in their team and increase performance.

Coaching skills are equally powerful for senior managers through to new team leaders.

Prerequisites

The course welcomes a curiosity about coaching but it does not assume any prior coaching experience.

Duration

2 days.

This event involves a mix of short input sessions, group discussion and many practical activities.

This course is available on site only. Please call for details.

Course Objectives

Delegates will work with an experienced and qualified coach to develop their own skills using leading-edge techniques.

By attending this course, delegates will:

  • Be able to clarify exactly what coaching is.
  • Discover the benefits that coaching brings to the workplace.
  • Explore and develop real listening as a crucial coaching skill.
  • Become aware of important language patterns during coaching.
  • Be able to highlight the subjectivity of experience and its role in coaching.
  • Attain an appropriate state of mind for coaching.
  • Investigate useful coaching frameworks.
  • Explore and experience feedback as a key element in coaching.
  • Be able to identify opportunities to reap benefits by coaching in their own workplace.
  • Be able to find resources for support when coaching in the future.

Course Content

Benefits of Coaching
What is coaching?
Coaching styles.
Coaching goals - when is coaching appropriate.
Useful presuppositions.

Model of Experience
Mental maps.
Perceptual filters.
Representational systems.

Advanced Listening
Rapport skills.
Sensory acuity.

Language Skills
Working with deletions, distortions and generalisations.
Predicate language.
Incisive questions.

Feedback Skills
Receiving feedback.
How to make it heard.
Feeding forward.

Coaching State
Managing own state.
Influencing state in others.

Coaching Structures
TGROW.
Logical levels.
Incremental change (habits).

Coaching Relationship
The professional alliance.
Coaching agreement.
Contrast with other roles.
Confidentiality issues.

Coaching Resources
People.
Books.
Web.
Contacts.
Support groups.

Next Steps
Opportunities.
Actions.
Accountability.
Review.

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Course Contact Form

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