21 Sep, 2017
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This is an interactive one day course on Benefits Management for staff who are engaging in change.


There are no prerequisites for this course.


1 day.

This course is available on site only. Please call for details.

Course Objectives

The course is aimed at understanding the purpose of benefits management.  It introduces key tools, skills and informationneeded to effectively manage benefits from an organisation change initiative.  The course includes a number of exercises to try skills and tools.  These should be based on the client's situation so a discussion with our instructor will be important to set up the course exercises.  At the end of the course delegates will be able to:

  • Describe the purpose of benefits management in organisational change.
  • Organise the key roles relating to benefits management.
  • Design a benefits map.
  • Design and complete Benefits Profiles.
  • Formulate methods for tracking of benefits.
  • Plan the measurement and delivery of benefits.
Delegates will receive a copy of the course book on benefits managementthat includes all the material covered in the taught course as well as support for completing the assessment if required.  The booklet is a thoughtful written text introducing Benefits Management and encouraging the application of the concepts to the candidate's own organisation.

Recognition by the ILM

This course is eligible for an Institute of Leadership and Management (ILM) award either as:

  • Development Certificate: candidates will receive a development certificate from the ILM on completion of the course, including the course exercises.
  • Endorses Learning Programme Certificate:  This is awarded after completion of an assessment based on the application of the course knowledge and skills to benefit management in the candidate's organisation.  This assessment can be largely completed during the course with some additional work.


Course Content

Why Benefits Realisation Management?

  • Context and complexity of Benefits Realisation Management
  • We will pose the question "if it's so obvious, why do organisations fail to do it?"
  • Establishing the vocabulary for Benefits Management
  • Roles and responsibilities for Benefits Realisation

Identifying and Mapping Benefits

  • Consulting and engaging stakeholders
  • Benefits modelling and relationships
  • Valuing benefits and identifying where they will occur
  • Useful tools, techniques and approaches

Validating and Profiling Benefits

  • Relating benefits to project outputs and strategic objectives
  • Identifying and tracking benefits
  • The Benefits Profile

Planning Benefits Realisation

  • What is involved and what are the responsibilities
  • What should be measured and who will do it
  • transition v benefits realisation

Deliver Outcomes and Realise Benefits

  • Benefit delivery schedule
  • Stages of change
  • Shareholder Communications
  • Measuring Benefits
  • Reviewing benefits realisation

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