18 May, 2012
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Audience

Senior and line managers, consultants, business analysts and project leaders who are involved in improving the effectiveness of business processes or who wish to ensure that IT applications are built on a firm foundation of effective business processes.

Prerequisites

There are no formal pre-requisites, but a basic understanding of business analysis would be helpful.

Duration

3 days. Lecture presentations are supported by realistic examples and each of the technical topics is supported by a small case study exercise to ensure understanding of the notation and help with the practical implementation of the technique.

Course Objectives

This course gives delegates the ability to apply sound business processing techniques to help improve the effectiveness of those processes and of the business as a whole. Business Process Modelling is a technique which facilitates the analysis, design and documentation of business processes. The technique is not limited to the IT industry and may be used in any business area of any industry. The course covers BPMN which stands for Business Process Modelling Notation. BPMN is the new standard for modelling business processes and Web Services and has the objective of providing businesses with the capability of understanding their internal business procedures in a graphical notation and the ability to communicate these procedures in a standard manner.

At the end of the course attendees will be able to:

  • Model business processes using BPMN.
  • Document current and required business processes.
  • Use models to analyse and design efficient and effective business processes.

Course Content

Introduction to Process Modelling
Business Process Modelling
Business Process Modelling Notation (BPMN)
The Business Process Management Initiative
The Scope of BPM
Business Process Execution Language (BPEL)

Business Process Diagrams
The Core Objects
Flow Objects
Connecting Objects 
Swimlanes
Artifacts
Private, Abstract and Collaboration Processes
Examples

Good Practice
Tasks and Events
Start and End Events
Sequence Flow Mechanism
Parallel Activities
Events and Message Flows
Events and Sequence Flows
Pools and Lanes
Gateways

Events
Different Types of Start, Intermediate and End Event
Time Events
Incorrect Use of Intermediate Events
Link Events within a Process
Examples

Gateways
Exclusive Gateways Based on Data
Exclusive Gateways Based on Events
Inclusive Gateways
Complex Gateways
Parallel Gateways
Synchronisation
Examples

Flows
Sequence Flows
Message Flows
Conditional Sequence Flows
Default Sequence Flows
Data Flows
Decoupled Data Flows
Exception Flows
Flows to and from Sub-processes
Controlling Flow Across Processes
Controlling Flow Across Pools

Activities
Types of Task – Loop, Multi-Instance, Compensation
Types of Sub-process - Loop, Multi-Instance, Compensation, Ad-Hoc
Transactions
Examples

Choreography Diagrams
Choreography Activities
Messages
Collaboration and Choreography
Choreography Tasks
Sub-Choreographies
Sequence Flows, Events and Gateways

Conversation Diagrams
Messages and Participants
Sub-Conversations
Call and Global Conversations
Conversation Links

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